Delivery Service

Delivery : UK Delivery Service

We offer same day dispatch (Monday-Friday) subject to stock. Each delivery is only subject to one delivery charge.

UK Standard Delivery From : £3.99

  • Usually sent via Royal Mail’s Tracked 48 service.
  • Orders are usually delivered within 2 working days from date of dispatch.
  • The delivery time is not guaranteed and may be subject to delays due to the courier.
  • Reference number for package will be provided but does not include tracking information.

UK Next Day Delivery from : £4.02

  • Usually sent via Royal Mail’s Tracked 24 service.
  • Delivery guaranteed within 1 working day (Monday-Friday) from the date of dispatch.
  • Although not guaranteed, Royal Mail also deliver on Saturdays in most cases.

International Tracked Delivery from: £6.41

  • Usually delivered within 3 – 4 working days.

International Tracked & signed Delivery from: £8.00

  • Usually delivered within 3 – 4 working days.
  • We cannot take any action regarding any customs or import duties levied once the package reaches your destination country.
  • These charges will be the customer’s responsibility.
  • In the event that you wish to return any item, please be aware that we will not refund the import duties and taxes involved & customer pay for returned item.

N.B.

  • Orders placed after 3pm on Friday will be dispatched the following Monday. This includes orders placed on Monday before 3pm. Please keep this in mind when placing your order.
  • Orders may experience delay during holiday periods (including Bank Holidays). Allow extra time for your delivery during these periods.
  • Any orders outside the UK may experience delay due to circumstances out of our control.
  • If a delivery cannot be completed, a card may be left which details the date and time of the delivery as well as the actions taken with your parcel. The parcel may have been left in a safe place, with a neighbor or taken back to your local depot.
  • If in the past you have arranged for a parcel to be left with your local post office, the package may be left there for you to collect.
  • If your remaining order value does not meet the discount/offers/free delivery criteria any discount or free delivery given may be reversed.
  • Please inform us as soon as possible if the goods are lost or damaged in transit as this allows us to make a claim against the delivery company and correct the issue. In these cases, please quote your order number when contacting us.
  • Enter any special delivery instructions where prompted (we cannot guarantee the fulfilment of these instructions but will try our best to do so). Instructions indicating where a parcel should be left cannot be fulfilled as in most cases deliveries will require a signature.
  • Orders will usually be dispatched within 1-2 working days after the order is received. In some cases this may affected by available stock.
  • You agree that proof of delivery supplied by our courier service is sufficient evidence to prove that goods have been received or a delivery has been attempted.
  • Deliveries that are refused/rejected will be deemed to have been fulfilled. Once we have received the goods in it’s original condition we will refund the cost of the goods, the cost of delivery is non-refundable.
  • Any queries on deliveries please Email Us: info@dubaifashions.co.uk